> For the complete documentation index, see [llms.txt](https://recatch.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://recatch.gitbook.io/docs/features/lead-router.md).

# Workflow

From collecting lead information with an inbound lead form to an automated lead routing system, create your first new workflow to your streamline sales funnel!

<figure><img src="https://273562262-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhJR9v0qoUd855FxoUnYy%2Fuploads%2FFqJ2XPWyNtECKxT6LjCL%2FScreen%20Shot%202023-11-06%20at%2012.56.11%20AM.png?alt=media&amp;token=62119f44-6ae2-4390-90c6-03d7241a2286" alt="" width="563"><figcaption></figcaption></figure>

### What is a workflow?&#x20;

A **Workflow** is like your automation assistant for your inbound sales pipeline. It's your way to streamline and automate your sales processes. At Re:catch, you have two types of workflows: Forms and Lead Routers.&#x20;

1. [Form:](/docs/features/lead-router/form.md) It's an inbound lead form where your leads can submit their information when they're interested in your service.
2. [Lead Routers:](/docs/features/lead-router/meeting-assignment.md) It's a lead routing and assignment automation system that you can set up to distribute leads based on specific rules.